IT Maintenance and Support
Providing user training and support to ensure employees can make the most of the technology tools at their disposal.
Business Services - PC Peripherals
Since 1992, PC Peripherals has been a trusted partner in delivering support services to our clients. Evolving from our legacy in education, we now bring our expertise to businesses like yours, offering a wide range of essential services.
Advanced Networking No matter the scale of your business or project, we collaborate with you to find and customize the right Networking Solution. Whether it’s a simple equipment upgrade or a comprehensive digital transformation, we ensure your network is ready for today and tomorrow. Our technical team excels at designing, building, and deploying even the most complex environments.
A reliable IT infrastructure lets your business focus on its core operations. We work closely with you to create an IT setup that seamlessly fits your needs.
Product Availability and Support Immediate access to replacement products is vital for uninterrupted business operations. With our history as a desktop and server manufacturer, PC Peripherals maintains an extensive inventory of spare parts, devices, and a wealth of knowledge. This enables us to provide swift and efficient support for aging or current network infrastructures. We have partnerships with leading multinational manufacturers and robust SLAs to ensure uninterrupted service.
Additionally, PC Peripherals offers notebooks from top manufacturers and is an authorized center for notebook repairs.
Product Availability and Support Immediate access to replacement products is vital for uninterrupted business operations. With our history as a desktop and server manufacturer, PC Peripherals maintains an extensive inventory of spare parts, devices, and a wealth of knowledge. This enables us to provide swift and efficient support for aging or current network infrastructures. We have partnerships with leading multinational manufacturers and robust SLAs to ensure uninterrupted service.
Additionally, PC Peripherals offers notebooks from top manufacturers and is an authorized center for notebook repairs.
Cloud & Security In today’s dynamic business environment, cloud solutions are essential. PC Peripherals offers cloud systems for network backup, restoration, replication, and disaster recovery. We provide diverse solution packages, tailored to your unique requirements identified through thorough technical assessments. This ensures the most suitable solution for your needs.
To keep your business secure, our technical team collaborates with you to tackle daily threats using cutting-edge security products.
Future Proofing Enhancing efficiency and performance is vital for any business. We understand that each business is unique, requiring tailored support. We are ready to assist with full project delivery, from initial implementation to ongoing services that complement your in-house team.
A short-term site evaluation can pave the way for a long-term partnership between PC Peripherals’ support team and your organization. Our value-added maintenance services include critical aspects like Microsoft security updates, firewall and virus protection, backup management, secure mobile/remote device integration, hard drive resource management, server and workstation optimization, and proactive maintenance.
- Break/fix call-out services
- Quarterly Maintenance Contracts
- Secure remote access by engineers for immediate diagnosis, recommendations, and resolutions
- Full Remote Telephone Support from 9 am to 5:30 pm
- 24/7 call logging service
- Certified Notebook/Mobile repair center
Our IT services and support offerings are flexible, allowing you to select specific components or outsource your entire IT infrastructure. By leveraging our solutions, you can effectively manage costs, mitigate risks, enhance flexibility, and achieve operational efficiencies.
- Ticket System: Log your issues anytime and access past tickets through the ticket manager to track your support history.
- Knowledge Base: Find solutions to common questions in our comprehensive repository.
- Driver Downloads: Download all related drivers directly from our helpdesk for your Celtic PC.
- Partner Links: Access links to our IT partner’s helpdesks on our website.
- Remote Support: Our technicians can remotely connect to diagnose and repair your computer issues.
Contact Form
Please do not hesitate to contact us whenever you have a question! Contact Us to explore our Support and Maintenance Packages
Our team is always on hand to answer any questions you might have about a product or service!
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